Privacy Policy

 
 
 

Respecting your privacy

Australian Food Microbiology (AFM) is committed to supporting the National Privacy Principles for the fair handling of personal information, which set clear standards for the collection, use, disclosure, storage of and access to personal information collected during the course of business operations.

Our respect for your rights to the privacy of your personal information is paramount. We have policies and procedures in place to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the National Privacy Principles.

This Privacy Policy sets out:

  • What sort of personal information is collected and stored;

  • How the information is used and disclosed;

  • What happens if you choose not to provide the required information; and

  • How you can request access to the personal information we hold about you.

What personal information do we collect and store?

  • We only collect personal information relevant to our business relationship with you so that we can provide a useful range of services. We may ask for contact details, personal details, and information about your use of our services.

  • We only collect personal information relevant to our business relationship with you so that we can provide a useful range of services. We may ask for contact details, personal details, and information about your use of our services.

  • We will collect this personal information directly from you, or if we use other sources, we will tell you.

  • If you are using AFM’s on-line website, we aim to provide you with a safe environment when communicating. We may collect non-personal information to optimise our web pages from your computer such as the identity of your internet browser, the type of operating system you use, your IP address and the domain name of your internet service provider.

  • The AFM on-line website only uses session cookies and only during a search query of the website. When you close your browser, the session cookie is destroyed and no personal information is maintained.

  • When visiting the AFM on-line website, you should be aware that no data transmission over the internet can be guaranteed to be totally secure, but we continually review and update our security measures in line with industry standards.

  • We do not collect any sensitive information about you unless it is necessary to provide you with a specific service.

Is your personal information secure?

  • Where you submit personal information, we manage it by using up-to-date techniques and processes that meet current industry standards to ensure that your personal information is kept secure and confidential.

  • We also take measures to destroy or permanently de-indentify personal information when it is no longer required.

How do we use the personal information?

We use the personal information we hold to carry out our business which includes:

  • Developing services to meet your needs;

  • Mailing promotional material to you; and

  • Providing a safe on-line environment for communicating.

To whom do we disclose the personal information?

  • We may provide your personal information to our professional advisors such as auditors and solicitors.

  • We may provide your personal information to other select organisations that perform certain functions or operations for us in providing professional food safety services.

What happens if you do not want to disclose personal information?

You have no obligation to provide any personal information requested by us, but if you choose to withhold personal information, we may not be able to provide you with the services that depend on the collection of that information.

How can you access your personal information?

  • You have a right to access the personal information we hold about you, subject to some exceptions allowed by law, by calling or writing to us.

  • For security reasons, we will ask you to properly identify yourself to verify your right to receive the personal information requested.

  • We may charge a reasonable fee if your request for access requires a substantial effort or cost on our part.

  • We recommend that, to ensure the accuracy of the personal information we hold, you keep us up to date with any changes in your personal information.

How to contact us

You can contact us through the form on our Contact Us page